eBay for Consumers

For close to 3 decades, eBay’s purpose has been to allow everyone to seize the opportunities of connected commerce, dedicating all our energy to supporting our seller community and acting as a trusted platform for our consumers.

eBay stands out with our unique focus on Recommerce and our established expertise in encouraging consumers to become sellers and vice-versa. Our demonstrated efforts on consumer trust and safety underline how consumers are the core of our business.

What makes eBay different: Recommerce

For consumers, our uniqueness lies in our focus: Recommerce. We are a pioneer in this movement which focuses on buying, selling and repurposing pre-owned items. Recommerce allows our buyers to find unique items of passion, support small businesses, shop local online, build communities, and buy sustainably.

From Consumer to Seller and Back

At eBay, a safe and trusted consumer experience directly fosters our community. Since our establishment, we have focused on the consumer-seller lifecycle. eBay’s “buy-to-sell” model encourages buyers to become sellers and vice-versa. This brings in new unique items to the platform which then in turn attracts new buyers and further promotes the circular economy.

A personalized experience

At eBay, we combine a number of tools to offer a shopping experience that not only understands our customers’ preferences, but also evolves with them over time. From responsibly integrating AI technology into the shopping journey to asking the consumer directly what they are looking for, we then tailor recommendations to ensure they align with a consumer’s needs and values.