In a recent article, Paul Jones, senior director of Global Asset Protection for eBay, shared the five ways that retailers could protect their business this holiday season. At eBay, Jones leads efforts to develop programs and strategies to protect the eBay Inc. sites from criminality and has over 20 years of retail loss prevention experience.
In the article Jones explains that, during the holiday season, it is critical that businesses not experience a disruption in service. “The holiday season brings increased foot traffic for retail store owners and the potential to increase top line sales – and this year promises to be the biggest yet. According to the National Retail Federation (NRF), holiday sales are expected to reach $616.9 billion, an increase of more than four percent from 2013”, writes Jones. “ As many retailers’ year is made or lost in the fourth quarter, IT managers cannot afford to have their business stalled for any reason during busy holiday shopping season – both on and offline. From severe winter weather conditions to security threats, many retailers are unprepared for the dangers that loom over the most crucial sales period of the year.”
He later discusses five actions a retail business should take to protect themselves this holiday season, including establishing open communication, hiring and training the best workforce and utilizing prevention tactics.
To learn more about what you can do to protect your business this holiday season and beyond, please read Jones's article.