Mike Carson, eBay’s Senior Director of Global Policy and Regulatory Management, spoke with Retail Insight Network about our work to ensure buyers and sellers feel confident using our platform.

Carson described programs, such as eBay’s Money Back Guarantee, our partnerships with law enforcement and Authenticity Guarantee, that strengthen the platform.

“We’re proud of these moves”, he said, “but we know we can keep doing more to strengthen our platform and invest in maintaining a transparent and safe marketplace for our customers.”

Read the full article here.